SHIPPING GUIDE

We deliver Rolley mats anywhere in Australia

International shipping is not available at this stage

Free shipping offer

Shipping is free Australia wide within 80km of major metro centres (excluding WA & NT).

Select FREE shipping prior to checkout if you are located in Qld, SA, NSW, ACT, VIC or TAS and live within 80km of a major city

Extra shipping costs apply for regional, rural and remote towns

Please select the relevant 'Add-On' shipping option prior to checkout to avoid your order being delayed.

*Please contact us by email if you are unsure if your location is considered regional/rural or to request a quote for more than 2 mats.

All mats are packed and shipped within 24 hours of payment - excluding weekends & public holidays when mats will be shipped the next business day.

Delivery times will vary according to location and we aim to deliver within 3-5 working days. Delays may occur during peak periods.

We select only the most reliable shipping services but actual delivery timeframes are outside of our control.

We do promise however to keep you informed if we are notified of delays.

Maximum delivery time is expected to be no more than 10 business days.

All deliveries are 'to your door' with 'authorisation to leave' at your door if nobody is home. Special arrangements can be made on request but note that this may incur additional cost.

Tracking your delivery

We want your mat to arrive in great condition and as quickly as possible so we take great care in choosing only quality providers. 

You will receive an email notifying you when your mat is 'out for delivery' which means it has been picked up from the delivery service providers depot nearest to you. 

During peak periods we have noticed that tracking is not always updated by couries in a timely way. Unfortunatley this is an industry issue and beyond our control.

We are always available to answer your questions and help resolve any issues.